![]() The usual question: Over the past 40+ years as a consultant in the field generally known as human factors engineering (aka usability engineering), I have been asked by hundreds of clients why users don’t find their company’s software engaging. If that is your case, try installing older versions of the app.« Why Cisco flipped over the Flip Video Cam (and paid $590 million for a small dose of simplicity) - The Science Behind User Experience UX Design and Usability Testing » Why Angry Birds is so successful and popular: a cognitive teardown of the user experience ![]() Even in some rare cases, the re-install step also doesn't work.Android usually restores all settings after you re-install and log into the app. Finally, if you can't fix it with anything, you may need to uninstall the app and reinstall it.After that put it to charge, and press the power button. If none of the above is working, you can wait till your phone battery drains and it turns off automatically.Now you can try opening the app, it may work fine. Then, release the buttons and hold down the "Power" button until the screen turns on. Press and hold down the "Home" and "Power" buttons at the same time for up to 10 seconds. Try a Hard reboot on your Android mobile.Then you close the app that has this issue. You just need to press the recent applications menu (usually the first left button) on your phone. Most of the time, it might be a temporary loading issue.There are a few ways to fix this problem. ![]() Usually, when you open an app, you will see a black screen for a few seconds and then the app will crash with or without an error message. It is one of the most common problems in the Android operating system.
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